Our helpful and personable Office Staff have years of experience, and are here to support you through your journey to better hearing.
Our care begins with your first phone call. Our Patient Care Coordinators will guide you in scheduling the right appointment, and answer any questions you may have. When you step into our office, our Front Office staff will greet you with a friendly “hello” and a smile. Have an insurance question? Our Insurance and Billing Department is here to make it easy on you. Need your hearing aids cleaned? Our experienced Audiology Assistants are available during our daily walk-in hour. We want you to feel comfortable and well taken care of, and our support is designed to make your path to better hearing as simple as it should be.
Sally, Patient Care Coordinator
Sally became a part of Tustin Hearing Center in 2006. She started at the front desk, and now she is a Patient Care Coordinator. Previously, she worked in the accounts payable department for a large local hospital, and worked as a Phlebotomist in a laboratory. That is where Sally met her husband for the first time! When she has time, she enjoys being outdoors in her garden. Her passion is spending time with her family and close friends!
Kim, Patient Care Coordinator
Kim started working at Tustin Hearing Center in late 2020. Before Tustin she worked at two churches for 21 years for multiple ministries in administrative assistant roles. She enjoys going to Disneyland, Broadway musicals, and the movies. Family time is most important to her and she loves spending time with her husband, daughter, and five grandchildren. She is a friendly voice and face to our patients and provides a positive experience while helping them with their needs.
Justine, Patient Care Coordinator
Justine started working for Tustin Hearing Center as a Patient Care Coordinator in November 2020. She started out at the front desk, but has been taking on more administrative work. She previously worked as a Scheduling and Administrative Coordinator at a children's therapy center in Calabasas, CA where she grew up. When she isn't working, she enjoys reading, gardening, and embroidery.
Destiny, Patient Care Coordinator
Destiny started working for Tustin Hearing Center as a Patient Care Coordinator in May 2021. She works at the front desk welcoming and checking in our patients. She previously worked as an examination proctor at the City of LA Personnel Department for LAPD & LAFD. When she isn't working, she enjoys being outdoors hiking and exploring nature with her family as well as going to the beach. She goes out of her way to make patients feel comfortable in the office.