Our office understands that sometimes your hearing aid gives you unexpected trouble and you need help in a pinch. Our friendly and experienced Audiology Assistants are here to help you when you need it most.
Whether you need help with changing a battery, your hearing aids need to be thoroughly cleaned, or it simply won’t turn on, they are here to help you. You can find them available during our walk-in hour Monday – Friday from 1pm to 2pm. If that time doesn’t suite you, give us a call and we’ll schedule you an appointment to take care of whatever you need. Their appointment availability is flexible and we will be sure to find a time that works for you!
Cynthia, Audiology Assistant
Cynthia has worked as an Audiology Assistant at Tustin Hearing Center since 2010. Prior to THC, she worked as a medical biller/office manager in an ENT office where she met her husband, who is an Audiologist. Cynthia loves working with patients, and she loves seeing their smiles when she is able fix their hearing aids. Her passion in life is her family! She has 3 beautiful children who make her smile every day.
Rachel, Patient Care Coordinator/Audiology Assistant
Rachel graduated from California State University of Fullerton with a BA in Communicative Disorders and immediately in 2011 started working at Tustin Hearing Center. Throughout her time here, she has had many jobs around the office, however, her favorite part is seeing patients and helping them learn about their new hearing aids! Rachel loves seeing the excitement on their face when they hear all the new sounds they had been missing! Outside of work, her passion is visiting her family, line dancing with her friends and playing with her dog, Gidget!
Karla , Audiology Assistant
Karla is a recent graduate from California State University of Fullerton with a BA in Communicative Disorders, and is continuing her education to become an Audiologist. She began working at Tustin Hearing Center in 2015, where her kindness, passion, and bilingual skills help her connect with patients. THC has inspired her to strive in becoming a remarkable Audiologist by caring for people and their hearing. Karla’s passion is her family and being outdoors.